Terms and Conditions FI88

1. Introduction

Welcome to FI88, a legally operated and trusted online betting platform for users in Malaysia. These Terms and Conditions constitute a binding agreement between you ("User") and FI88 ("Company", "we") regarding your use of all services, games, features and content available on the website fi88.ad.

By registering an account, making a deposit, or simply browsing our website, you are deemed to have read, understood and agreed to be bound by all terms stated in this document, including the Privacy Policy and Responsible Gaming Policy which form part of this agreement.

2. Account Registration

To fully use fi88's services, you need to register a valid account. During registration, you agree to provide truthful, accurate, and complete information. fi88 reserves the right to verify your identity at any time through the KYC (Know Your Customer) process.

• Each user is only permitted to hold one (1) account only. Duplicate accounts will be closed and fund balances may be forfeited.
• You must be at least 18 years old to register and use our services.
• Personal information provided during registration must match your official identification documents.
• FI88 is not responsible for any losses arising from false information provided by the user.
• You are fully responsible for maintaining the security of your account password. If you suspect any unauthorised access, contact our support team immediately.

3. Deposits & Withdrawals

FI88 supports a variety of safe and trusted payment methods, including local bank transfers, e-wallets and other instant payment methods listed on the platform. All transactions are processed through a multi-layered security system with end-to-end encryption.

• The minimum deposit is as stated on the Withdrawal for each payment method.
• Withdrawals will be processed within 1–5 business days depending on the selected method and amount.
• Withdrawals must be made using the same method as the original deposit for verification and security purposes.
• FI88 reserves the right to withhold withdrawals for security review purposes or to ensure compliance with anti-money laundering (AML) regulations.
• Any transaction fees charged by payment providers are the sole responsibility of the user.
• Withdrawals cannot be processed if there are outstanding bonus wagering requirements yet to be fulfilled.

4. Bonuses & Promotions

FI88 offers a wide range of bonuses for new and existing members, including welcome bonuses, reload bonuses, cashback, and periodic special promotions. All promotional offers are subject to the following terms:

• Each bonus has its own wagering (rollover) requirement that must be fulfilled before a withdrawal can be made.
• Bonuses may only be claimed once per user, IP address, device or household unless otherwise stated.
• FI88 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• Attempts to abuse bonuses — including opening duplicate accounts or manipulating wagering — will result in bonus cancellation and further action against the account.
• Free bonuses (free bets or free spins) cannot be withdrawn as cash and may only be used for the specified games.
• Wagering values in certain games may only count partially toward rollover requirements — please review each promotion's terms separately.

5. User Responsibilities

As a fi88 platform user, you agree to comply with all of the following rules and responsibilities to ensure a safe, fair, and enjoyable gaming environment for everyone:

• You are solely responsible for all activities that occur under your account.
• You agree not to share your login credentials with anyone, including family members.
• You must only play using your own legally obtained personal funds.
• You agree to comply with all local laws and regulations applicable to online betting activities in your region.
• You are responsible for ensuring that FI88 services are legally accessible in your country or region.
• You agree not to use VPNs, proxies, or any other methods to conceal your actual location for the purpose of circumventing regional restrictions.

6. Prohibited Activities

FI88 maintains a zero-tolerance policy towards fraud, manipulation and platform abuse. The following activities are strictly prohibited and may result in immediate account closure and legal prosecution:

• Opening more than one account (duplicate or multiple accounts).
• Using automated software, bots, scripts, or third-party tools to manipulate games or wagering.
• Engaging in money laundering or using the fi88 platform for any illegal financial activities.
• Colluding with other players to cheat the system in games such as poker or live table games.
• Exploiting bugs or technical vulnerabilities on the platform — any gains obtained through such means will be voided.
• Using payment methods that do not belong to you or that were obtained illegally.
• Spreading obscene, defamatory, threatening, or offensive content through the platform's communication features.

7. Account Suspension & Closure

FI88 reserves the right to suspend or close a user's account at any time with or without prior notice under the following circumstances:

• User violates any of the terms stated in this document.
• FI88 suspects fraud, money laundering or illegal activity.
• User failed to complete the KYC verification process within the stipulated timeframe.
• Upon the user's own request for voluntary account closure.
• Upon instruction from a competent authority or regulatory body.

If an account is closed due to a breach of terms, fi88 reserves the right to forfeit all bonus balances with unfulfilled rollover requirements. For voluntary account closures, valid cash balances will be returned upon completion of review.

8. Intellectual Property

All content on the fi88 platform — including logos, designs, graphics, text, software code, trade names, and layout — is the exclusive property of fi88 or its legitimate licensors. You are prohibited from:

• Copying, reproducing, distributing, or publishing any content from the platform without written permission.
• Using the fi88 name, logo, or brand for commercial purposes without official approval.
• Creating fake or counterfeit websites that impersonate the fi88 platform.

9. Limitation of Liability

To the extent permitted by law, fi88 shall not be liable for:

• Any direct, indirect, consequential, or specific losses arising from use of the platform.
• Service disruptions due to system maintenance, third-party technical issues or natural disasters.
• Game outcomes resulting from decisions made by the user based on incorrect information or misunderstanding.
• Losses caused by unauthorised access to a user's account due to the user's own negligence.

10. Amendments to Terms

FI88 reserves the right to modify, update or replace any part of these Terms and Conditions at any time. Any changes take effect immediately upon being posted on this website. You are encouraged to review this page periodically to ensure you are always aware of the current applicable terms.

Continued use of the fi88 platform after any changes to the terms constitutes your full acceptance of the updated terms. The date of the last update will always be displayed at the top of this page.

11. Contact Us

If you have any questions, concerns or feedback regarding these Terms and Conditions, please contact the FI88 support team through the following channels:

• Support Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week
• Response Time: Within 24 hours for email

You may also refer to the FAQ us for answers to frequently asked questions.